Privacy Policy

We take your privacy seriously and want to be transparent about how we collect, use, store, and protect your personal information.

Purpose of the Privacy Policy. Our Privacy Policy explains how we handle user data and what rights you have regarding your personal information. By using our platform and services, you agree to these practices outlined in this policy.

Scope of Application. This Privacy Policy applies to all users of our platform, including those who access our services through mobile devices or desktop computers. Your use of our services implies that you accept the terms of this policy.

Consent Clause .By using our site and services, you consent to the practices described in this Privacy Policy. We will process your personal data in accordance with applicable laws and regulations.

Data We Collect. We collect various types of data from users:

• Personal Information: name, email address, date of birth, address, etc.
• Account Info: username, password, payment details
• Technical Data: device information, IP address, browser type, cookies
• Usage Data: site activity, login logs, game interactions

How We Use Your Data. We use your collected data for the following purposes:

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing customer support
• Bonus eligibility and responsible gambling monitoring
• Improving the site and personalizing the user experience
• Fulfilling legal and regulatory obligations

Cookies and Tracking. Cookies are small text files stored on your device to enhance user experience. We use three types of cookies:

• Essential cookies: for site functionality, security, and authentication
• Analytics cookies: to track site usage and improve the experience
• Marketing cookies: for targeted advertising and promotions

You can manage or disable cookies through your browser settings. We do not use personal data collected from cookies.

Legal Basis for Processing. We process user data on the following grounds:

• Contractual necessity: to provide services, create accounts, and fulfill obligations
• Legal obligations: to comply with laws and regulations
• Legitimate interests: to improve services, personalize experience, and prevent fraud
• User consent: to process data for specific purposes or sharing with third parties

Data Sharing and Disclosure. We may share your personal data with:

• Payment processors: to facilitate transactions
• Gaming providers: to deliver services, games, and promotions

We do not sell personal data. We may disclose data where legally required or necessary for compliance.

Data Storage and Retention. We store personal data securely, with criteria for retention periods:

• Account information: up to 6 months after account closure
• Transaction history: up to 5 years for tax and regulatory purposes
• Technical data: up to 3 months for troubleshooting and security purposes

Security Measures. We implement the following security measures:

• SSL encryption
• Access controls and authentication processes
• Monitoring for unauthorized access or malicious activity

Your Rights. You have the right to:

• Access, update, or delete your data
• Withdraw consent or object to processing
• Contact us to exercise your rights

International Data Transfers. We may transfer personal data outside the user's country or EEA, with safeguards in place:

• Standard Contractual Clauses (SCCs) for international data transfers

Third-Party Services. External links or services have their own privacy policies. Mr Win Casino is not responsible for external content.